The principles below describe how we work. We cite no standard numbers and no certifications — we publish those only when we hold the supporting document, and none has been provided.
Scope, programme and reporting are run as one structure. Progress is reported against scope, not against an impression of how fast work is going.
- Scope split into stages with progress measures
- A single source of information on the state of the works
- An agreed report format and frequency
QC02 Inspection and test plan
Hold points are mapped to stages of scope and carried out while an element can still be corrected. A check after the routes are covered has no evidential value.
- Hold points mapped to stages
- Inspection before elements are covered
- Results recorded with date and inspector
QC03 Interface management
We keep a register of interfaces with the other project participants. Each interface has a named owner on both sides and a described handover condition.
- Interface register with assigned ownership
- A handover condition described for each interface
- Early warning of scope clashes
QC04 Punch list and close-out
The punch list is part of the observation register, not a separate end-of-job document. An item closes once close-out is confirmed, not once completion is reported.
- One observation register for the whole scope
- Close-out confirmed by the originator
- Status of open points known at any time
Safety is run as part of site coordination. Where works run in parallel we agree zones and sequencing rather than resolving clashes on the spot.
- Site rules binding on our teams
- Agreed zones and sequencing for parallel works
- Reporting of incidents and near misses
QC06 Handover documentation
Documentation is produced alongside the works so that handover confirms the actual state. A complete document set is a condition of handover, not a consequence of it.
- Documentation produced with the works
- Control records linked to stages
- A complete document set at handover
Safety indicators and incident statistics are shared on request, based on actual records. We do not publish them as a slogan and we quote no figure without a source.